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Every new shop gets a live onboarding call. We import your customer list, connect your number, and get your first campaign live and sending together, so you leave the call with the system already working.

Your shop. Texts go out from your registered business number, and emails show your shop's name with replies going straight to your email address. Your customers never see PrintClose™ in the conversation.

They're removed automatically and won't be messaged again from your account. Marketing emails include an unsubscribe link and your business mailing address, which the law requires. Make sure your mailing address is filled in under Settings, or marketing emails won't send.

As many as you want. There's one plan with unlimited users. Each person gets a role, such as Sales, Art Department, or Production, and financials are hidden from art and production by default.

Yes. Garment mockups and one-click art approval are built in, so quotes, proofs, and approvals all live in the same place. No extra subscription needed.

On the login screen at app.printclose.com, choose "Forgot password" and enter the 6-digit code we email you. If it doesn't arrive, check spam, then ask Lio above.

If PrintClose™ hasn't generated more value than it cost you within 60 days of your first charge, email me and I'll refund everything you've paid. The only condition is that you actually used it: a list of at least 100 contacts imported and one campaign live within the first 30 days, both of which we do together on your onboarding call. Full details are in the Refund & Cancellation Policy.

Cancel anytime from Billing in your account settings. You keep access through the end of the period you've paid for. After that, your customer list, campaigns, and history are kept for 12 months, so if you come back, everything is waiting right where you left it. You can export or ask me to delete it anytime.

Receipts are emailed automatically after each charge, and your full billing history is in your account settings. If you need a specific invoice, ask and I'll send it over.